Last updated: October 16, 2025

Thank you for shopping at Kavora! We are committed to delivering your luxury fashion items safely and efficiently. Please review our shipping policy below for important information about delivery times, costs, and tracking.

FREE Shipping on Orders Over £250

We offer FREE Standard Shipping on all orders over £250 to most destinations worldwide. This is our way of rewarding you for choosing Kavora for your luxury fashion needs.

Processing Time

Orders are typically processed and dispatched within 24-48 hours after payment confirmation. Please note that processing times may be slightly longer during peak shopping periods, holidays, or promotional events.

Shipping Methods and Delivery Times

We partner with trusted international carriers including FedEx, DHL, and UPS to ensure fast and secure delivery of your order.

We offer two shipping options:

• Standard Delivery - economical shipping option
• Express Delivery - faster delivery for urgent orders

Estimated delivery times vary by destination and shipping method selected. You will see the exact delivery timeframe and shipping cost at checkout before completing your purchase.

All orders are shipped via DHL or FedEx and are fully tracked and insured for your peace of mind.

Please note: Delivery times are estimates and may vary depending on your location, customs clearance (for international orders), and carrier schedules. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Orders Over £250:

• FREE Standard Shipping to most destinations worldwide

Orders Under £250:

• Shipping costs will be displayed at checkout before you complete your purchase

The exact shipping cost and delivery time will be shown during checkout based on your location and selected shipping method.

International Shipping and Customs

We ship to over 170 countries worldwide.

Important information for international orders:

United Kingdom Orders: For orders shipped within the UK, no customs duties or import taxes apply.

European Union Orders: For orders shipped within the EU, customs duties and import taxes are generally not applicable, as our products are shipped from within the European Union.

Orders to the United States: We offer a Delivered Duty Paid (DDP) service for US customers, which allows you to pre-pay customs duties at checkout, ensuring a smooth delivery without additional charges upon receipt.

Orders to Other Countries: For deliveries outside the UK, EU, and US, customs duties, import taxes, and fees may apply. These charges are determined by your country's customs regulations and are the responsibility of the customer. We recommend checking your local customs requirements before placing your order.

Please note that customs clearance processes can cause delays beyond our original delivery estimates.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing:

• Your tracking number
• A link to track your package online
• Estimated delivery date

You can track your order in real-time using the tracking number provided with FedEx, DHL, or UPS.

Delivery Issues

Missed Delivery: If you are not available to receive your package, the carrier will typically leave a notice with instructions for redelivery or collection from a local depot.

Lost or Damaged Packages: If your order arrives damaged or goes missing during transit, please contact us immediately at info@kavorafashion.com. We will work with the carrier to resolve the issue and ensure you receive your items or a refund.

Incorrect Address: Please ensure your shipping address is correct and complete at checkout. We cannot be held responsible for orders delivered to incorrect addresses provided by the customer. If you need to update your shipping address, contact us as soon as possible after placing your order.

Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address, failed delivery attempts, or refusal of delivery, you will be responsible for the cost of reshipping. We will contact you to arrange reshipment or process a refund minus the original shipping costs.

Shipping Restrictions

At this time, we are unable to ship to Russia, Belarus, and Ukraine due to ongoing circumstances.

We do not ship to P.O. boxes or military addresses (APO/FPO). Please provide a physical street address for delivery.

Questions?

If you have any questions about shipping or need assistance with your order, please contact us:

Email: info@kavorafashion.com
Phone: +44 7404585411
Address: 17 Hampshire Road, Canterbury, CT1 1SJ, United Kingdom
Hours: Monday-Friday, 9AM-6PM GMT

For information about returns and refunds, please review our Refund Policy.

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All rights reserved.